Billing and Insurance Questions

We’ve got you covered

Shelby Baptist Medical Center has dedicated staff available to address your questions about medical bills and insurance coverage. We accept a variety of insurance plans and can help patients navigate payment options.

Online Bill Pay

Pay your bill online here

Financing Options

We understand managing healthcare costs can be stressful. Our patient access representatives are dedicated to address your questions and help you make financial arrangements.

We provide estimated out-of-pocket prices for procedures and can help you make payment arrangements that fit your budget. For those without insurance coverage, we can help you obtain discount pricing similar to what insurance providers might pay. We can also help uninsured patients apply for financial assistance programs.

Additionally, financing options through our loan program are available for those patients who are interested. In order to receive more information about the loan program, please contact (205) 620-8933

We encourage patients to verify eligibility for Medicare or Medicaid to reduce out-of-pocket costs.

If you have questions about your bill or insurance coverage after you leave the hospital, contact our billing specialists: (205) 620-8100

Download the Brookwood Baptist Health Financial Assistance Policy

Click here for Shelby's Patient Financial Note